In-House Recruitment Workshop: Screening Candidates

The important skill of telephone based screening

This workshop covers the important skill of telephone based screening. How to interact with a candidate and represent the business as an employer and engage with a talent community is likely to be a large part of any internal recruiters role.

A roleplay based workshop session

This session is predominantly roleplay based - a follow up at-desk coaching session is always recommended to ensure delegates are effectively transferring their new skills in a live environment.

During this workshop delegates will discover:

  • Effective introductions
  • Building rapport and cultural differences that impact on our approach
  • Questioning and listening skills
  • Qualifying candidates capability, suitability and level of interest
  • How to capture call content through effective note taking
  • Gaining commitment and managing expectations
  • Disengaging candidates cleanly to protect your brand